Doing business in Indonesia

Doing business in another country involves a great deal of work. Not only are there practical matters to be taken into consideration, but you often have to learn about the business culture in that country. Indonesian business culture differs considerably from that of the UK. If you want to do business in Indonesia, we have put together a few tips to help you on your way.

Don’t be too direct

While it is customary in the UK to make some small talk, in Indonesia, they take it to another level. In the Indonesian business world, it is customary to get to know each other better personally before getting down to business. It is therefore a good idea to invest time and effort in this. For the first few meetings, go out to eat together somewhere or seek another form of relaxation. Let your potential client take the initiative when it comes to starting a conversation about business. Even business conversations generally begin with personal chit-chat. Ask politely about your potential client’s personal life and about the country. Show that you are interested in Indonesia. Never refuse invitations to social events, dinners, etc, as these are often the occasions in which the most business gets done.

Formality

People are very formal in Indonesia so it’s very important that you take this into account when it comes to your own behaviour and choice of clothing. As a business man or woman, you will be expected to dress formally and soberly. The exchange of business cards is also very important. A business card that is printed in English on one side and Indonesian on the other is certain to make a good impression. You always give and take cards with your right hand as the left hand is regarded as unclean.